Jeanne Charles, Esq.Appointment Schedule
Delivering Justice Through Dispute Resolution Services Read More
Alternative dispute resolution (ADR) incorporates a variety of processes that serve as an alternative path to justice and resolution of disputes outside of traditional litigation. The goal of ADR is to be fair, efficient and less expensive than litigation. ADR includes arbitration, mediation, factfinding and med-arb. Arbitrators are private judges selected by the parties in dispute who render final and binding decisions. Mediators guide the parties in reaching an agreement but do not decide the case. Factfinding is typically used when parties reach a negotiation impasse. The factfinder evaluates evidence presented by the parties and reaches conclusions of fact, typically, with recommendations on how to resolve the impasse. In the med-arb process, the neutral tries to help the parties reach agreement but if they cannot, he or she will make a decision that resolves the dispute.
The hallmark of a quality dispute resolution professional is one that is committed to serving the process of ADR with integrity and honor. He or she should demonstrate through education, experience, skill and interest the ability to preside over a process where each parties feels, regardless of outcome, that they were heard. This is justice.